Upholstery is a staple in almost any home and besides the use it gets from people pets also enjoys its presence. The dilemma is that both parties can cause their fair share of wear and tear on upholstery, with pets causing a common issue of them rubbing against the side of furniture and leaving wear marks, dirt and hair. One client had this issue and called Premium Carpet Care to see what we could do to remediate the situation. Cleaning Technician Roger was sent to the scene to inspect and then choose what course of action to take to remove the unsightly mark from the sectional.
Once at the home Roger performed a bleed test on the sectional couch to determine if the dye would bleed and whether the couch could be wet cleaned or dry cleaner. Upon completing the test he found that the dye did not bleed and the wet cleaning procedure could be the chosen course of action. This was advantageous for a number of reasons: firstly the hot water extraction of this method would prove ideal for remediating the stained area over the dry cleaning method, secondly more aggressive cleaning spotters could be used and thirdly the suction of the machine would extract more dirt, hair and staining.
The first step in the cleaning was the application of a general pre-spotter with a spray bottle and a cotton towel. This pre-spotter was the same solution used in the bleed test thereby verifying to Roger that this was the safe spotter for use on this piece of upholstery. After being applied with the towel the spotter was extracted with a combination of 180 degree Fahrenheit water and vacuum of the truck mount. Then fabric protection was misted on per the request of the client. The stained area looked completely better and the client was very pleased.