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Hiring a Professional Cleaning Company

How to Always Keep Your Carpet Beautiful

Here’s something about carpet soiling you probably didn’t know.  Let’s examine the REAL reasons why carpet gets so dirty.  This is the stuff you never hear a carpet cleaner or carpet salesman say.

First, it’s important to remember carpet is a fabric.  It’s probably the most miraculous fabric commonly used by man.  I mean, you walk on it every day and it holds up for years, right?  If it were any other fabric, like bed sheets, what would carpet look like after it was walked on for six months?  When you think of carpet in these terms, it is indeed a miraculous fiber.  But just remember that it is a fabric.

Like the sheets on your bed, carpet needs regular cleaning simply from a health standpoint.  Even the U.S. EPA (Environment Protection Agency) recommends that homes with carpet have cleaning done at least every 1 – 2 years just to maintain a healthy indoor environment.   Carpet manufacturers recommend professional cleaning every 1 -2 years as well even if the carpet doesn’t appear dirty.  Carpet has the ability to look clean but hold up to 10 lbs of dry soil in a one square foot area.

In fact, the BEST time to clean a carpet is before it appears too soiled.  You don’t wash the sheets on your bed only when they look really dirty.  You clean them because you know they should be cleaned regularly.  With carpet (and any other fabric), if you wait until the fabric appears very soiled, cleaning will help.  But there could be some residual staining.  Furthermore, it may need two cleanings to get it back to a healthy state.

Won’t carpet get dirty quicker after it’s cleaned?

Some people think this way.  It can be true.  The fact of the matter is that it will get dirty quicker if it’s improperly cleaned.  Have you ever heard someone say, “After my carpet was cleaned, it just seemed to get dirty again really fast”?  This is true if your carpet was cleaned with too much detergent or the wrong detergent.  As well, cleaning your carpet with a machine without thorough rinsing and extraction capabilities will leave residue behind that makes it get dirty quick.

Another common problem is getting your carpet cleaned with the wrong method of cleaning.  Carpet manufacturers recommend that carpet be cleaned with truck mounted hot water extraction (aka steam cleaning) whenever possible.  Many dry cleaning methods don’t rinse carpet and can cause residue problems later down the road.

And yet another problem with waiting too long to have your carpet cleaned is that soil builds up.  Cleaning can remove much of the soil.  But if the carpet is excessively soiled, some of the deep down soil may rise up to the top and require a second cleaning to get the appearance up to par.

So why else does carpet get so dirty?

Every time you walk inside, your shoes track in everything you’ve walked on.  Oil from the driveway, fertilizer from the lawn, pollen in the grass, and everything you step upon gets tracked in on your carpet.  Furthermore, every time you cook in your kitchen, oils get airborne that eventually land in your carpet.  If your house is anything like mine, drinks and food sometimes gets spilled causing grease and worse…a bacteria hazard.  Gravity pulls all of this down to your carpet.

So as you can see, even if your carpet “looks” clean, it may not be clean.  Regular, professional cleaning is necessary to keep your carpet looking its best and lasting the longest.  And perhaps most important, regular cleaning promotes a healthier home.

End of Summer Cleaning Specials


Since it’s Summer’s end, we have a couple GREAT special offers you’ve love.

50% off Grout Sealer
Book any tile cleaning appointment and get 50% off grout sealer.  Not valid with other offers.  Normal minimum charges apply.
You must present this coupon at the time of cleaning and call before August 31, 2014.
Call 474-1133 now.

FREE Rug Pickup & Delivery
Book ANY in-home cleaning of at least $100 and get FREE pickup & delivery for rugs to be cleaned at our shop.  This is a $65 value.
You must present this coupon at the time of cleaning and call before August 31, 2014.
Call 474-1133 now.

Water Flood Cleanup

On April 30th, 2014 record rainfall hit Pensacola and flooded the city in ways never before seen. Roads collapsed in areas like scenic highway, often taking vehicles with them in the process. Ashbury Hills in Cantonment had homes flood to sometimes 8 feet of water in the bottom floors of homes. For many of Pensacola and its surrounding cities this disaster turned there once beautiful homes and landscapes into something akin to a Michael Bay film.

Despite the devastation, hope would arise in the form of the various restoration firms of Pensacola and even other cities. Premium Carpet Care was ready to rise to the occasion with its over 10 years of experience in the water damage restoration field. By using a mixture of skills, equipment and hard work many homes were able to be saved. In this article we will cover the home where the living room flooded and carpet had to be removed.

The first step in the process of water restoration is to inspect the scope of the damage to the affected area. This is done with a variety of invasive and non-invasive moisture meters that determine how much moisture has wicked into building materials. The results are noted and then decisions are made by the client in regards to how to remediate the problem after being advised on the best course of action by Premium Carpet Care.

Our advice to this client was full removal of the carpeting and padding and then placing a commercial dehumidifier and two air movers to dry the wet areas of the home. After three days an inspection would be done of the drywall to determine if it needed more drying and/or removal. In the case of this home drying was fully completed in three days and the clients were able to resume rebuilding their home to its pre-loss condition.


Pet traffic lane cleaning

A pet can bring great joy to a homeowner as can owning carpet as the flooring in your home. But sometimes pets and carpet do not mix in the instances of pets having accidents on your carpet. Combine this with the everyday wear and tear of foot traffic on carpet and you have what initially seems like complete disaster.

pet traffic lane before

pet traffic lane before

What can be done to solve this problem?

    The good news is the technicians at Premium Carpet Care are trained in various methods of spot removal and professional cleaning well suited for attempting to resolve issues like traffic lanes with pet urine in them.First they will utilize a heavy-duty commercial vacuum to remove all the dry soil present in the carpet. Then they will apply an all natural enzyme that will work to eat away at the urine present in the carpet. To aid in the breakup and removal of built up soil and grease in the traffic lane, an alkaline spotter is sprayed into the carpet and then agitated into the carpet with a carpet groomer.

Next an all natural neutral PH pre spray is sprayed into the carpet to help complete the emulsification of stains in the carpet. Finally the carpet is rinsed with 300 PSI of 180 degree Farenheit water and then extracted with the vacuum suction of the wand. These photos show our techniques at work on a client’s carpet with pet urine and traffic issues.

Is every company  suited to handle my cleaning needs?

Sadly the answer is no. Not every company cares enough about their clients to make sure they have trained and qualified technicians. Premium Carpet Care, however, puts our clients first and we do so by having our technicians trained by the IICRC. The Institute of Inspection Cleaning and Restoration Certification(IICRC) is the body that trains these technicians and this organization is considered the standard in the carpet cleaning industry for certification and training.

pet traffic lane after

pet traffic lane after

Foot traffic cleanup

Ever notice an unsightly dark area on the carpet  in front of your beloved recliner or couch? 

foot traffic before

foot traffic before


That is foot traffic from when you get up, sit down or otherwise move your feet on the carpet in front of the furniture. It can often be permanent as it is a sign of matting down of the carpet fiber and soil changing the dye of the carpet. Thankfully here at Premium Carpet Care we have a variety of methods to tackle the job of making traffic lanes and foot traffic look better than its previous worn state.

First we utilize a commercial vacuum cleaner to extract as much dry soil as possible. Then an all natural, neutral PH detergent is sprayed on the carpet to help emulsify soil, stains and dirt in the carpet and prepare it for extraction. In the case of the foot traffic area, a special alkaline spotter is sprayed into the carpet and then agitated with a carpet rake to help break up the traffic and prepare it for rinsing and extraction with the wand. Finally the area is rinsed with 180 degree Farenheit water at 300 PSI to suspend the stain so it can be extracted by the vacuum suction of the wand.

The resulting area looks startlingly different, remarkably cleaner than what the carpet had previously looked like. The client was thrilled that her carpet now was free of the ugliness that had previously been present in her carpet. As always her carpet had a 30 day no spots returning guarantee only available with Premium Carpet Care.

foot traffic after

foot traffic after

Polyester carpet cleanup

traffic lane before


Polyester is a material often used in our clothing but in some instances it forms the fibers of the carpet below our feet. With proper fabric protection and regular care it can prove to be one of the best choices a homeowner can make when choosing the right carpet for their home.


The Benefits of long-term carpet maintenance:

One client in the beautiful East Hill area had 15 year old polyester carpet that she got cleaned annually. She had tried many carpet cleaning companies in Pensacola unhappy with all of them except Premium Carpet Care. For about a decade she had been using us and in this article you shall see why.

Her precious poodle had developed bladder issues and the poor animal was unable to control its bladder. As a result the carpet was heavily soiled with a mixture of dirt, soil and dog urine. Due to the wooden sub floor below the carpet the water claw procedure was out of the question in regards of how to remedy the problems of this carpet. Instead cleaning technicians Richard and Roger sprayed an all natural enzyme on the pet stains to eat away at the urine while Richard brushed in an alkaline spotter to break up the traffic lanes of their soil and dirt. An all natural neutral pre spray was sprayed onto the carpet  to aid the other cleaning solutions during the enzymes dwell time of fifteen minutes.

Afterwards the carpet was rinsed with 300 PSI of 180 Degree Farenheit water and then vacuum extracted with the wand. The result amazed everyone from the client to the technicians cleaning the carpet. As a result the client was reminded why she chooses Premium Carpet Care and the technicians were reminded of the benefits of their hard work and knowledge.


traffic lane after

Berber Carpet Traffic Lane Cleanup

berber traffic lane before

berber traffic lane before


Many times a homeowner will choose berber carpet due to its cheap price thinking they are saving money. what they often don’t realize is their initial cheap investment will become rather expensive to maintain as the years go on. Thankfully at Premium Carpet Care we have a variety of methods to help cleanup berber carpet, specifically the traffic lanes it is so notorious for building up. In the case of one client in the Scenic Highway of Pensacola Florida he was leaving a rental home and needed the carpet looking top notch for his return of his security deposit from his landlord. He called Premium and Cleaning Technician Roger was sent to aid in his request.

Upon arriving at the scene Roger spotted the traffic lanes that concerned the client. He explained that everything in known carpet science would be done for these traffic lanes and the result would be much better looking than what was currently in the carpet. He would use a variety of methods starting with a thorough vacuuming of the carpet to remove and dry soil or debris present in the carpet. Then he would brush in an alkaline spotter to break up the built in soil and grease in the traffic lane. Afterwards a neutral pre spray would be sprayed to emulsify and suspend the remaining grease and soil which would then be rinsed by 300 PSI of 180 degree Fahrenheit water and vacuum extracted by the suction of the wand. The result was a carpet that not only wowed the client but appeared to be almost new from its previous form.



berber traffic lane after

berber traffic lane after

Tile and Grout Cleaning

Tile and grout cleaning

tile and grout cleaning in mid-cleaning

Tile is beautiful and resilient flooring that can last for decades if properly taken care of. As a homeowner calling professionals is not only a way of keeping your floor beautiful but also keeping it healthy in its long term life span.

The question often comes to which company should you call for servicing your tile and grout? You need a company that is both dependable and knowledgeable in their field.

Are background checks important?

You need a company that runs for background checks on its technicians and only hires the most pleasant and service oriented people as part of their staff. You want this company to have guarantees on their work and insurance should something go awry in your home.

Such a company would be Premium Carpet Care located in the beautiful Ferry Pass area of Pensacola’s North side. Premium not only meets the above criteria but goes above and beyond by insisting upon the highest quality possible with the outcome of their work.

One client in the scenic highway area wanted his tile and grout cleaned and had never had professional service performed on his tile and grout. He wasn’t aware of proper procedures of how to clean tile from a homeowner’s perspective and had been using only a mop to clean his floors.

The result was a nightmare for any homeowner: soiled grout and greasy, dirty tile. Thankfully when technicians Roger and Richard arrived they properly made the right prescription to remedying the issue at hand: using an alkaline spotter combined with grout brushes to scrub in each grout line and loosen the years of soil and grease imbedded in the tile.

They would then blast 900 PSI of 180 degree Fahrenheit water on the tile which would suspend and rinse the previously embedded grease and dirt and then extract it away with the vacuum of the truck mount on their van. As you can see in the photo the tile mid rinse and extract was already showing its true white grout underneath the black that had been there before.

The result was a thrilled client who understood both the need for professional cleaning and the best company to do the job.

Traffic Lane Removal

Traffic lane mid breakup and extraction

Traffic lane mid breakup and extraction

Traffic lanes are a bane to many a homeowner as they not only are unsightly but are signs of damage being done to their carpet.  If this damage is allowed to continue without professional intervention it can often be permanent. Thankfully here at Premium Carpet Care our technicians have the tools and knowledge needed to properly clean traffic lanes.

One client in the ferry pass area had been trying her best to protect her carpet against the onslaught it had been bearing due to her two young boys occupying a small apartment with her. She vacuumed regularly but knew this would not be enough. She knew she needed professional help fast! So she called Premium Carpet Care and technicians Roger and Richard were sent out to her residence. Upon completing the pre-inspection their conclusion was this course of action: first they would thoroughly vacuum with their industrial grade vacuum cleaner, this would extract all the dry soil from the carpet and relax the fibers to prepare them for wet cleaning. Then they would spray a neutral detergent that would emulsify and suspend the stains and dirt in the carpet. Afterwards they would take an alkaline spotter and spray that into the traffic lanes and agitate them with a carpet rake. The agitation and alkaline spotter would breakup the dirt and stains composing the traffic lane. Next 300 PSI of 180 Degree Fahrenheit water would be rinsed into the carpet and extracted with the vacuum suction of the wand. In the above photo you can see the outcome of this process mid way as the lighter area on the left is where the wand has already cleaned up the traffic lane and the darker areas are the next places to be cleaned by the wand. The client was ecstatic at the results and the two technicians pleased to see her happy.